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The City of Mason is excited to introduce
direct payment services for tax and utility bills.
Direct payment services offer an alternative to the old
way of paying bills. In the past, payment of tax and
utility bills consisted of the need to write checks, use
postage, and make sure the payments are made on time.
For those who choose to take advantage of these
services, it means no more checks, no more postage, no
more going to the post office or City Hall, no more late
payments, and most of all no more worries. The payments
are automatically debited directly to your bank account.
You will still receive a utility bill and tax statement
for your review, but the rest is taken care of
automatically.
How does Automatic Bill Payment work?
Complete the
authorization form and submit it to the City of Mason.
Once the form is received, the City of Mason will
withdraw your payment automatically
two business days prior
to the due date. Allow
30 days for automatic bill payments to become effective.
Is there a charge for the service?
No. The Automatic Bill
Payment Plan is offered by the City of Mason free of
charge. Most financial institutions do not charge for
the service. Contact your financial institution to be
sure.
Can payments be withdrawn from a savings account?
Yes, however some
savings and money market accounts can accept these
transactions and some cannot. Contact your financial
institution for information about your specific account.
How will I know the amount of my bill?
The City of Mason will
continue to send your bill as usual before it is due
indicating the amount due. Your automatic payment will
be reflected on your checking/savings account statement.
You may also contact the City of Mason during your
billing cycle to inquire about the current amount owed.
What If I need to make a change?
If you change your
checking/savings account, a new enrollment form will be
required. Again, allow 30 days for processing. If you
decide to cancel automatic payment, simply write the
City of Mason informing us of the decision.
What If I dont have the money in my account?
If your bank account has
insufficient funds or payment is returned unpaid for any
reason, you will be charged a NSF fee of $25.00. In
addition, all applicable penalties and interest will be
applied if not paid by the due dates. In the event of a
returned payment, electronic resubmission is not
available.

Finance Department
201 West Ash Street
517.676.9155
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