Utility Billing Services
After-hours Emergencies
If you have an after hours utility emergency and need water shut off, please call: 517.676.2458


Start or Stop Water and Sewer Utilities:
Click Here 
(Link to Citizen Request for Action)

For water and sewer fees, please consult the Directory of Charges (.pdf).
Drop-box2Bill Payment Information & Options -
Utility Billing Frequently Asked Questions       
Utility Billing Information Sheet      
How to Read My Bill 
How to Pay (.pdf)

  • Online: You may pay your bill online at BS & A or Invoice Cloud.
  • Phone Payments: You may pay by phone by calling 1-833-699-7827. No transaction fees for utility payments; other payments are subject to transaction fees. 
  • Auto Withdrawal (ACH): Invoice Cloud
  • Drop-box: You may use our drop box located at City Hall; across from the front doors. Please do not put cash in the drop box. Please include your stub with payment and write your account number on your check or money order.
  • Mail: Please include your payment stub with payment and write your account number on your check or money order and mail to - City of Mason, Attn: Utility Bills, PO Box 370, Mason, MI  48854
  • In-Person: You may bring in cash, check, credit card, or money order along with your payment stub -
    • City Hall, Customer Service Desk - (Check home page for current hours)
      • City Hall, 201 W. Ash St., Mason, MI  48854.
    • Commercial Bank - Locations (Hours vary)
      • Cedar Branch- 661 N. Cedar St., Mason, MI 48854
      • Jefferson Branch- 322 S. Jefferson St., Mason, MI 48854

Questions? Contact Customer Service at (517) 676-9155 or info@mason.mi.us.  

Water Saving Resources

Leaks: Conservation/Efficiency: 
  Detect & Chase Down a Water Leak 
EPA WaterSense: epa.gov/watersense
  Fix a Water Leak Fact Sheet Bathroom Faucets
  Using Water Efficiently: Residences

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