UTILITY SERVICES
- Water
- Water Quality: Learn more about City of Mason water quality here.
- Wastewater Treatment
- Stormwater Management - Link to more information
- Trash Collection & Recycling - Link to more information
- Yard Waste Collection - Link to more information
Start/Stop Water/Sewer Utilities: Click Here (Link to Citizen Request for Action)
Start by selecting Type: Water/Sewer, from the drop down menu.
Urgent, after-hours, water shut-offs or other issues, call: 517.676.2458
Billing & Payments
Citizen's Guide: Utility Bills Updated 2021
Utility Billing FAQ: Here
Utility Bill Estimate Information Sheet How to read my bill How to Pay Information
Utility billing is facilitated by our Finance Department. Calculations for Water and Sewer fees are based on usage recorded by meters. Utility bills are issued monthly. For more information or to find out about a recent bill, review the information below or contact Customer Service at at (517) 676-9155 or via email at info@mason.mi.us.
Payment Options (How to Pay Information)
Urgent, after-hours, water shut-offs or other issues, call: 517.676.2458
Billing & Payments
Citizen's Guide: Utility Bills Updated 2021
Utility Billing FAQ: Here
Utility Bill Estimate Information Sheet How to read my bill How to Pay Information
Utility billing is facilitated by our Finance Department. Calculations for Water and Sewer fees are based on usage recorded by meters. Utility bills are issued monthly. For more information or to find out about a recent bill, review the information below or contact Customer Service at at (517) 676-9155 or via email at info@mason.mi.us.
Payment Options (How to Pay Information)- Online: You may pay your bill online at BS & A or Invoice Cloud.
- Phone Payments: You may pay by phone by calling 1-833-699-7827. No transaction fees for utility payments; other payments are subject to transaction fees.
- Auto Withdrawal (ACH): Invoice Cloud
- Drop-box: You may use our drop box located at City Hall; across from the front doors. Please do not put cash in the drop box. Please include your stub with payment and write your account number on your check or money order.
- Mail: Please include your payment stub with payment and write your account number on your check or money order and mail to - City of Mason, Attn: Utility Bills, PO Box 370, Mason, MI 48854
- In-Person: You may bring in cash, check, credit card, or money order along with your payment stub -
- City Hall, Customer Service Desk - (Check home page for current hours)
- City Hall, 201 W. Ash St., Mason, MI 48854.
- Commercial Bank - Locations (Hours vary)
- Cedar Branch- 661 N. Cedar St., Mason, MI 48854
- Jefferson Branch- 322 S. Jefferson St., Mason, MI 48854
- City Hall, Customer Service Desk - (Check home page for current hours)
Water Saving Resources
| Leaks: | Conservation/Efficiency: EPA WaterSense: epa.gov/watersense |
| Detect & Chase Down a Water Leak | Bathroom Faucets |
| Fix a Water Leak Fact Sheet | Showerheads |
| Toilets | |
| Using Water Efficiently: Residences |
Document Center
The Document Center provides easy access to public documents. Click on one of the categories below to see related documents or use the search function.
Categories always sorted by seq (sub-categories sorted within each category)
Documents sorted by SEQ in Ascending Order within category
Documents sorted by SEQ in Ascending Order within category