Citizen Request for Action
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Being an active citizen just got a little easier!  
Report issues to help shape a brighter future, access the status of the reported issue, and connect with the City of Mason faster.
This online tool lets you report the items listed below and more . . . 
 Property Complaints  City Property Issues  City Website Issues
-  Brush piles  - Dead trees   - Broken links
- Unauthorized signs   - Tree trims   - Report an error
- Tall Grass   - Lifting Sidewalks   
 Water/Sewer Issues  Street Issues  
- New resident moving in/out  - Leaf pick-up   
- Request for testing  - Potholes   
   - Street Signs  

Submit anonymously or create an account to receive updates on your request.
Although you may report an issue anonymously, we encourage you to share your contact information so we may connect with you and follow up or ask more questions and get more information about the issue!

Resources: More questions? Please contact our Customer Service Desk at 517.676.9155 or